In "Bloomberg by Bloomberg," Michael Bloomberg candidly shares the evolution of his eponymous company from a small startup to a global powerhouse. He reflects on the challenges of maintaining entrepreneurial spirit amidst growing complexity, the temptation to quit, and the decision to buy back shares rather than go public. Bloomberg stresses the importance of adaptability, the folly of over-planning, and the value of a hands-on approach. He also delves into strategic media expansion, leveraging every opportunity to showcase the Bloomberg Terminal's capabilities. His unapologetic extremeness and dedication to building rather than buying, coupled with a deep understanding of history, have been instrumental in his success. Despite his wealth, Bloomberg's drive stems from the thrill of the challenge and the joy of competing, underscoring that the pursuit of more money alone isn't enough when one already has the "ultimate situation" of independence.
"Periodically, while surrounded by the fruits of our success, the profits, the power, the notoriety, I get frustrated and I dream of starting again."
The quote highlights Bloomberg's occasional desire to return to the simplicity and entrepreneurial spirit of the early days of his company, suggesting that success brings its own set of challenges.
"Real entrepreneurs never do, though, and I haven't either."
This quote underscores the persistent dedication and drive of entrepreneurs, which prevents them from stepping away even when faced with difficulties or the opportunity to retire comfortably.
"And that is an awesome example of why this book moved up to Q. He is unapologetically extreme, and he sets the tone from the very, very beginning."
The quote reflects the host's appreciation for Bloomberg's extreme dedication and the tone he sets in his autobiography, which is both inspiring and instructive for aspiring entrepreneurs.
"We knew our core product was data and analytics, not hardware."
The quote clarifies Bloomberg's strategic focus on the essential value his company provided, which allowed for successful adaptation to changing market conditions.
"After 15 years of twelve-hour days and six-day weeks, I was out."
This quote captures the abrupt end to Bloomberg's time at Salomon Brothers, setting the stage for his entrepreneurial journey and highlighting the unpredictability of corporate careers.
"We were motivated by an idea that we could build something new that just might make a difference."
The quote encapsulates the entrepreneurial spirit that drove Bloomberg to establish his company, reflecting the optimism and ambition characteristic of successful founders.
"From my parents as a child, I learned hard work, intellectual curiosity, and the ambition to strive relentlessly for the goals I set."
This quote reveals the foundational values that shaped Bloomberg's character and approach to life, which later translated into his business philosophy and success.
"I was smart, determined, found a job I loved and was good at. You're not staying broke for long."
The quote underscores the belief that intelligence, determination, and passion for one's work are powerful drivers that can overcome initial financial struggles and lead to prosperity.
"The boss when I joined was Billy, as he preferred to be called."
This quote introduces Billy Salomon, whose leadership style had a lasting impact on Bloomberg and provided a model for effective management and company culture.
"He was decisive and consistent as a leader."
This quote highlights the value Bloomberg places on leaders who can make decisions confidently and stick to them, ensuring clear direction for their team.
"If he ever harbored doubts after making a decision, I never saw it."
Bloomberg respects leaders who do not show uncertainty after a decision has been made, as it instills confidence in their team.
"He was easily approachable and willing to listen to everyone's views."
Approachability in leadership is seen as a positive trait by Bloomberg, encouraging open communication within the organization.
"But when he said we were going left, we went left."
The quote underlines the importance of a leader's final say in the direction of the team, even after considering input from others.
"John was a great leader, too, but I always thought he listened to too many people."
Bloomberg suggests that while listening to others is important, excessive consultation can hinder effective leadership.
"It made running the firm much more difficult for him."
This quote indicates that John's leadership style led to complications in managing the firm, as per Bloomberg's observation.
"Unlike Billy, John consulted all interested parties before making a decision."
Bloomberg uses this comparison to highlight the drawbacks of excessive consultation in leadership, which he perceives as leading to indecision.
"I worked my first summer there in the cage, physically counting securities by hand."
Bloomberg describes his entry-level position, showcasing his willingness to start from the bottom and work his way up.
"I was too embarrassed to quit."
This quote reflects Bloomberg's determination and pride, choosing to persevere in his job rather than give up.
"Billy and John would stand over me, watching silently while I was on the phone with the customer."
Bloomberg recalls the pressure and motivation of having his superiors observe his work, reinforcing the importance of performance.
"The surest way to get rich is to build a business customers love."
Bloomberg's philosophy centers on customer satisfaction as the key to a successful business and personal wealth.
"Great financial success comes from starting businesses with concrete products in the real world."
This quote encapsulates Bloomberg's view that tangible products and services are fundamental to building a lasting enterprise.
"Take lots of chances and make lots of individual, spur of the moment decisions."
Bloomberg encourages an entrepreneurial spirit that embraces risk and quick decision-making.
"The more you work, the better you do. It's that simple."
This quote underscores Bloomberg's belief in the correlation between hard work and success.
"Novices should go to the best firm they can get into and then listen and learn."
Bloomberg's advice to young professionals is to seek environments that offer the greatest learning opportunities.
"I've consistently figured out who the really smart people were to hang around with."
This quote reflects Bloomberg's strategy for personal growth and success by associating with intelligent and capable individuals.
"I would be tougher than the rest."
Bloomberg's competitive mindset is encapsulated in this quote, showing his determination to outperform others.
"Did I want to risk an embarrassing and costly failure? Absolutely."
This quote exemplifies Bloomberg's acceptance of risk and his pursuit of challenges as sources of happiness and growth.
Yvon Chouinard, founder of Patagonia. He's got this amazing book called let my people go surfing. And he says in that book, the entrepreneurial way is to immediately take a forward step. And if that feels good, take another. If not, step back. Learn by doing. It's a faster process. This is now Bloomberg. If you're going to succeed, you need a vision, one that's affordable, practical, and fills a customer need. Then go for it. Don't worry too much about the details. Don't second guess your creativity. Avoid overanalyzing your new project's potential.
The quote from Yvon Chouinard highlights the importance of action and learning from direct experience in entrepreneurship. Bloomberg's quote complements this by stressing the need for a clear vision and the courage to pursue it without getting bogged down by overanalyzing or second-guessing.
If you're working on product, he's like, listen, you should work on your product and sales first and then everything else after. At Bloomberg, we always built the product first. Selling is the only process we run simultaneously with development from the very start.
This quote underlines Bloomberg's approach to prioritizing product development and sales, suggesting that these are the foundational elements of a successful business.
We weren't just putting out fires, we were adjusting to major earthquakes when some new software bug forced us to start over. But every day we got closer to building the machine we had promised.
Bloomberg shares the intense pressure of startup life, where setbacks like software bugs can feel like major disasters, yet the team continued to make progress toward their goal.
They wanted us to succeed. When they said something didn't work, they could show us it didn't work, so we knew for sure it didn't work. And more important, they would help fix the problem, because they would tell us under what specific circumstances it didn't work.
This quote illustrates the constructive role that client feedback played in refining Bloomberg's product, emphasizing the importance of collaboration and clear communication.
For the first three or four years in business, I did all of these functions. I worked full time selling our services. I negotiated all of our contracts. I was running the company.
Bloomberg reminisces about the early days when he personally handled every aspect of the business, highlighting the diverse responsibilities of an entrepreneur.
We've got the best people in the world working here. All of them think they walk on water. All of them are workaholics. Once they come, they stay for the rest of their lives because they love it.
This quote reveals Bloomberg's strategy for attracting talent by selling the company's vision and the passion of its employees.
Mike, he said, you and the people you work with have created a terminal that explains more about why bonds fluctuate each minute, day and week than any collection of reporters ever could.
The quote from the reporter highlights the unique value proposition of Bloomberg's terminal and the opportunity to enhance its utility by adding text-based news, thereby creating a new avenue for business growth.
We are in the business of producing and distributing the world's most accurate, reliable, comprehensive information and analysis. That has been our mission from day one, and it has never changed.
Bloomberg states the company's mission, reinforcing that the essence of the business is the content it provides, not the hardware used for its distribution.
"You got to be you. You know more about your business than anyone else. You think about it more, you care about it more, you're in the best position, then, to tell other people why it's valuable."
This quote underlines the significance of personal investment and knowledge in effectively communicating the value of one's business.
"Nike didn't just make sneakers. It pushed them with a mystique that could only come from Michael Jordan."
Bloomberg uses Nike's strategy with Michael Jordan to illustrate how attaching a charismatic personality to a product can enhance its marketability.
"I would become the colonel Sanders of financial information services."
Bloomberg humorously compares his role as the face of his company to that of Colonel Sanders for KFC, emphasizing the influence of a strong personal brand.
"Radio and television provide our company with instant visibility."
This quote highlights the strategic use of broadcasting to increase company awareness and potentially drive product sales.
"The more exposure Bloomberg had to the media, the more they promoted us to the general public."
Bloomberg notes the reciprocal nature of media exposure, where increased visibility in the media leads to further promotion from them.
"Just like he just warned us early in the book, it's like technology is always going to revolutionize distribution."
Here, Bloomberg advises entrepreneurs to embrace technological changes in distribution channels to stay ahead.
"TV stories relate to magazine articles that relate to computer data."
This quote captures the interconnectedness of Bloomberg's media strategy, showing how different content forms can support and promote one another.
"Bloomberg is in the business of giving its customers the information they need in whatever form is the most appropriate."
Bloomberg clarifies the company's mission to provide information in the most effective way, regardless of the medium.
"We simply throw everyone interested into the deep end of the pool and then stand back."
This quote illustrates Bloomberg's hands-off approach to leadership selection, where the most capable individuals naturally rise to the top.
"The leverage we gain from employing creative people and letting them do their own thing is incredible."
Bloomberg acknowledges the benefits of empowering creative employees to innovate and contribute to the company's success.
"When Solomon went to a knife fight, it carried a gun."
This metaphor illustrates the significant advantage Solomon Brothers had due to their technological innovations, likening it to bringing a gun to a knife fight.
"Find the very smartest people that you can, find, the most talented people in your company, and then give them freedom."
Bloomberg advises on the importance of hiring talented individuals and granting them the autonomy to excel.
"I prefer starting with little capital that we can afford to lose and a few people we can always reassign to other projects."
This quote outlines Bloomberg's cautious yet opportunistic approach to expansion, emphasizing the ability to manage risk and remain flexible.
"We exchange ideas more than information, and we do most of that orally."
Bloomberg stresses the fundamental human preference for spoken communication, which he believes is crucial for transmitting and receiving ideas.
"We don't want fair fights. We want to go into contests with an advantage."
This quote encapsulates Bloomberg's philosophy of seeking competitive advantages to dominate rather than simply compete.
"The rewards almost always go to those who outwork the others."
Bloomberg asserts that hard work is the most controllable factor in determining one's future success.