In this episode of the Founders podcast, the host and guest delve into Henry Ford's book "Today and Tomorrow," first published in 1926. They explore Ford's revolutionary business philosophies, emphasizing the importance of ideas, opportunity, and continual improvement. Ford's critical stance on waste, particularly time waste, his advocacy for high wages coupled with low prices to boost buying power, and his belief in the "wage motive" as a driver for creating more customers are discussed. They also address Ford's management principles, which include direct action, fair compensation, and clean, efficient operations. The conversation highlights Ford's focus on serving customers, his disdain for debt, and his view that businesses should aim to liberate people from drudgery by providing well-made, affordable products. The episode underscores Ford's conviction that industry should not be about quick riches but about contributing to society through work, and that the future of business lies in serving the public and adapting to change.
"For hundreds of years, men have been talking about the lack of opportunity and the pressing need of dividing up things already in existence. Yet each year has seen some new idea brought forth and developed, and with it, a whole new series of opportunities."
This quote emphasizes the historical perspective on opportunity and the progression of new ideas contributing to economic growth and the potential to overcome poverty.
"That gives a rough total of 600,000 employees, direct and indirect, which means that about 3 million men, women, and children get their livings out of a single idea put into effect only 18 years ago."
Henry Ford illustrates the broad economic impact of his automobile idea, highlighting the significance of innovation in creating employment and supporting livelihoods.
"So that is from the introduction of the book that I read this week... which is today and tomorrow by Henry Ford."
The quote introduces the book "Today and Tomorrow" and sets the stage for discussing the insights and philosophies of Henry Ford.
"He has this metaphor about the web's future. What's the Internet future? And he's like, it's not the gold rush. It's more akin to like, he calls it the electricity metaphor."
The quote reflects Bezos's view of the internet as a catalyst for continuous opportunity, similar to how electricity revolutionized industries and created new possibilities.
"It has turned out through all the fierce competitive fights that no man could succeed in his own opportunity without creating many times more opportunities than he could begin to grasp."
This quote underlines the idea that industrial success not only benefits the individual but also generates numerous additional opportunities for others.
"Before the motor car, many a man lived and died without ever having been more than 50 miles from home. That is the past of this country."
Henry Ford discusses the profound impact the automobile had on people's mobility and the expansion of their horizons, demonstrating the transformative power of technology.
"The plain fact is that the public which buys from you does not come from nowhere. The owner, the employees, and the buying public are all one and the same."
This quote from Ford emphasizes the interconnectedness of employers, employees, and consumers, advocating for fair wages to sustain a thriving industrial ecosystem.
"If you're artificially suppressing the wages you're paying, he's like, you're getting lower quality work. That lower quality work, you think you're saving money today, but you're really going to pay for it much more in the long term."
Henry Ford argues against the practice of suppressing wages, highlighting that it leads to lower quality work and ultimately costs more in the long run, both for businesses and society.
"All men are not voluntarily intelligent. They must be taught."
This quote emphasizes the belief that intelligence is not innate and that education is essential for individuals to develop intelligence.
"Escape from drudgery and work by putting intelligence into work."
This quote suggests that work can be made less tedious by applying intelligence, implying that thought and innovation can improve the work experience.
"All men do not see the wisdom of fitting means to ends, of conserving material."
The quote highlights that not everyone understands the importance of resource efficiency and goal-oriented actions, indicating a need for education on these matters.
"Sacred because that's the results of others labors."
This quote shows Ford's reverence for materials, recognizing them as the product of human effort and therefore deserving respect.
"He's going to use the word men. This applies to women, applies to everybody at his case."
This quote clarifies that while Ford's language was specific to his time, the ideas he expressed are applicable to all people today.
"Every business or product exists to serve customers. This is priority number one."
The quote underlines the principle that businesses should be customer-centric, with service as their foremost concern.
"The corporation has to follow the service. The service does not follow the corporation."
This quote advocates for businesses to be designed around the service they provide, not the other way around.
"Time spent in getting a thing right is never wasted. It is time saved in the end."
Ford's quote suggests that thorough planning and design are crucial for efficiency and will ultimately save time.
"The test of the service of a corporation is in how far its benefits are passed on to the consumer."
This quote implies that a corporation's value is measured by how much it benefits its customers, not just its owners or shareholders.
"Another rock on which business breaks is debt."
Ford warns that debt is a significant risk factor for businesses, potentially leading to their downfall.
"Profits may be stupidly fixed and stupidly used. If so, they destroy their source and vanish."
This quote criticizes the misuse of profits, suggesting that unreasonable profit margins can lead to a business's demise.
"We're in the motor business and in no other business, everything that we do gets back to the motor."
The quote from Ford highlights the importance of maintaining a clear focus in business, using his own company's dedication to the motor business as an example.
"We can always improve. It is one of the oddities of business, that a man will cite what he has done in the past as proof of what he can do in the future. The past is only something to learn from."
This quote underscores the idea that past successes should not be seen as the limit of what can be achieved in the future. Instead, they should be used as a foundation for further improvement.
"The only tradition we need to bother about in industry is the tradition of good work. All else that is called tradition had better be classed as experiment."
Henry Ford suggests that the only valuable tradition in industry is the commitment to quality work. Other traditions should be viewed as experiments that can be modified or discarded in favor of better methods.
"But don't think that's the apex of human achievement."
This statement encourages the idea that no matter how much a company has accomplished, there is always room to achieve more.
"You can improve on that constantly."
Henry Ford reiterates the concept that improvement is an ongoing process, not a one-time event.
"These are just experiments."
Ford views past business practices as experiments, indicating that they are not definitive but rather opportunities to learn and improve.
"That we don't want to replicate. But it's not the end of human progress."
This quote suggests that while some experiments yield practices that should not be continued, they do not represent the limits of what can be achieved.
"A real business creates its own customers."
Henry Ford asserts that genuine business success comes from the ability to innovate and attract customers through the value provided, rather than relying on chance.
"It is not easy to get away from tradition. That is why all our new operations are always directed by men who have had no previous knowledge of the subject and therefore have not had a chance to get on really familiar terms with the impossible."
Ford explains his strategy of appointing individuals without prior knowledge of a subject to lead new operations, as they are not constrained by traditional beliefs about what can or cannot be done.
"We do nothing at all in what is sometimes ambitiously called research, excepting as it relates to our single objective."
Ford emphasizes the importance of focusing research efforts on the company's primary goal to avoid waste and maintain clarity of purpose.
"We look upon industry largely as a matter of management, and to us, management and leadership are quite the same."
This quote highlights Ford's belief that management should be indistinguishable from leadership, implying a more holistic and integrated approach to guiding a company.
"Once we had large supply rooms and men lined up at the windows to get their tools, that was waste we found it often costs $0.25 worth a man's time, not counting overhead to get a 30 cent tool."
Ford describes how he identified and eliminated waste in his operations by changing the way tools were distributed to workers, showcasing his meticulous attention to cost-saving measures.
"The easiest of all wastes, and the hardest to correct, is the waste of time, because wasted time does not litter the floor like wasted material."
Ford points out the challenge of recognizing and addressing wasted time, emphasizing its significance as a resource in business.
"It is not possible long to continue to get something for nothing, but it is possible to get something from what was once considered nothing."
Ford argues that true resourcefulness comes from reevaluating and utilizing materials that were previously disregarded, which can lead to innovation and efficiency.
"An unemployed man is an out of work customer. He cannot buy. An underpaid man is a customer reduced in purchasing power."
This quote encapsulates Ford's view that the well-being of employees directly affects their ability to contribute to the economy as consumers, thus influencing the success of businesses.
"High wages with high prices do not help anyone. It just means that everything else has been marked up. But higher wages and low prices means greater buying power, which means more customers."
This quote explains the relationship between wages, prices, and purchasing power, emphasizing the importance of balancing wages and prices for economic growth.
"If you set out to make something which will help people, then you have to plan slowly and surely, trying out as you go along, until you have what you believe is right."
This quote underscores the importance of thoughtful planning and the iterative process in developing a product that serves people's needs.
"The Ford principles of management. The principles are extremely simple. They may be compressed into three statements."
This quote introduces Ford's straightforward management principles that prioritize efficiency, fair compensation, and respect for the work environment.
"It is not the method, but the objective that controls."
The quote emphasizes that a business's goals should dictate its approach and operations, rather than being led by methods without a clear purpose.
"If we do that which is before us to do in the best way that we know how that is, if we faithfully try to serve, we do not have to worry much about anything else."
This quote suggests that excellence in service and focusing on what needs to be done will naturally lead to success and longevity in business.
"There is no way out of poverty except through work."
This quote is a clear statement on the role of work in overcoming poverty and the importance of industry in providing opportunities for useful labor.
"The way into business is through the door of work."
This quote reinforces the concept that hard work is the fundamental entry point to successful entrepreneurship and business development.
"I just don't think you can waste your time by studying Henry Ford."
This quote encourages the study of Henry Ford's principles and practices, affirming the value of learning from successful entrepreneurs' experiences.